Top 5 Live Chat Softwares You Must Try
Do you know that you might lose valuable customers and huge conversions if you do not reply to customer queries instantly? Customers don't wait for long and abandon their shopping carts without making a sale. And when you check such entries from the backend, it disappoints you.
Since ages, both businesses and customers preferred emails as a mode of communication. But due to the lack of instant response, people now are switching towards live chat software for customer support. In the last five years, the use of live chat software has increased by nearly 300% as it allows speedy interactions.
With live chat software, customers can easily browse and explore your websites and at the same time, they can get answers of their queries and troubleshoot their issues.
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